May 15, 2013
Top Stories
L'OREAL TAPS IBM FOR CLOUD ANALYTICS PROCUREMENT SOLUTION...IBM announced a major three-year agreement with L'Oreal USA for expert procurement services using an advanced cloud analytics solution that will transform the way L'Oreal USA buys from its network of North American suppliers. The new services will enable the company to bring beauty products to consumers more quickly and efficiently. With this agreement, L'Oreal USA will partner with IBM to undertake a complete transformation of the buying, compliance and management of its vendor and supply process, ultimately leading to lower costs and increased supplier value. The company will tap a powerful portfolio of IBM procurement services, consulting and analytical expertise including a new analytics tool developed by IBM Research, as well as IBM SmartCloud commerce solutions. Together, these will help the marketing and procurement team at L'Oreal gain immediate and broad access to global data to make faster and more insightful decisions, while ensuring purchasing compliance.
GENPACT, MOMENTIVE WIN EUROPEAN OUTSOURCING AWARD...Genpact Limited, Momentive Specialty Chemicals Inc. and Momentive Performance Materials Inc. have received the European Outsourcing Association (EOA) award in the "End User of the Year" category. Under a longstanding business process management partnership that expanded in 2012, Genpact is handling MSC's and MPM's end-to-end order management processes based on Genpact's proprietary Smart Enterprise Processes (SEPSM) framework for driving business process effectiveness. This engagement to date has generated considerable savings for MSC and MPM, accompanied by increased productivity, accuracy, speed and efficiency.
NETSUITE TEAMS WITH CAPGEMINI FOR CLOUD ERP, PROCUREMENT...NetSuite Inc., a top provider of cloud-based financial/ERP software suites, and Capgemini announced a partnership to bring together Capgemini's deep experience and global presence, with NetSuite's leading global cloud enterprise resource planning (ERP). The partnership is expected to provide global enterprises the flexibility, scalability and power of cloud ERP, encompassing ERP implementation, consulting, integration and BPO services. Drawing on Capgemini's rich experience and knowledge in ERP consulting, the two companies intend to team up to create joint offerings including Two Tier ERP, Cloud ERP Assessment and Roadmap. The companies will integrate NetSuite with Capgemini's IBX procurement platform and supplier network, including Source-to-Contract and Procure-to-Pay. This gives the enterprise clear visibility across suppliers, through procurement and contract processes, to customer order management. Capgemini BPO has also chosen NetSuite to power their BPO Virtual Company solution, offered within their Global Enterprise Model (GEM). GEM is Capgemini's unique intellectual property and provides a framework for the optimal combination of: talent, location, process best practice, technology, and pricing for a client specific scenario.
IBM OPENS LINUX CENTER IN CHINA...IBM further extended its reach into China with the opening of the first Linux innovation center for Power Systems clients and business partners. The Power Systems Linux Center, located inside IBM's China Systems Center, will make it simpler for software developers to build and deploy new applications for big data, cloud, mobile and social business computing on open technology building blocks using Linux and the latest IBM POWER 7+ processor technology.
New Deals
IBM is working with Catalan Institute of Health (ICS), a major health provider in Catalonia, Spain, on a new care coordination pilot program, delivering a single patient view from large volumes of Big Data and making it easier for multiple providers--doctors, nurses, social workers--to coordinate care.
Blue Assistance, a subsidiary of Reale Mutua Assicurazioni Group the largest Italian mutual insurer, has selected Accenture to provide back office and IT services under a multi-year agreement designed to help support and expand its health insurance assistance services business in Italy. Accenture will manage a range of back office and contact center operations for Blue Assistance, including administrative processes such as policyholder account set-up and data entry for claims settlement and supplier payment processes.
TravelSky, the leading provider of information technology solutions for China's air travel and tourism industry, has selected the Unisys air cargo and logistics management solutions to offer as hosted services to China's airlines. Under the contract, Unisys is licensing its Logistics Management System (LMS), In-transit Service Manager (ISM) and Cargo Portal Services (CPS) to TravelSky and will also provide implementation and customization services.
SEI has been selected by Duet Alternative Investments (USA) Ltd., a subsidiary of Duet Group, to provide operational outsourcing services for the firm's emerging macro hedge funds. SEI will provide Duet (USA) with a comprehensive suite of operational outsourcing services in a straight-through-processing environment.
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