May 07, 2008
Top Stories
ZURICH FINANCIAL EXTENDS CSC CONTRACT...Computer Sciences Corporation has signed an information technology (IT) desktop services outsourcing contract expanding the scope of services CSC provides to Zurich Financial Services Group (Zurich), a world-leading, insurance-based financial services provider. The new agreement has a six-year base period at an estimated value of $399 million with a two-year extension option. Under the contract, CSC will assume responsibility for the provision of Zurich’s electronic Workplace (eWP) desktop services to its businesses in the United States, Canada, the United Kingdom, Switzerland, Germany, Italy and Spain.
ACCENTURE ACQUIRES FREIGHT-MANAGEMENT COMPANY...Accenture will acquire the business of AddVal Technology Inc. (AddVal), a privately owned provider of end-to-end shipment-management products and services to global freight-management and airline-cargo companies. Based in Cupertino, Calif., AddVal has a software development center in Chennai, India. The acquisition would provide Accenture with AddVal’s industry-leading technology platform for freight order management and strengthen Accenture’s Freight and Logistics practice, which provides a wide variety of services to the global freight-management industry.
DARWINSUZSOFT REBRANDS AS DEXTRYS...Dextrys, a US-based China outsourcing firm delivering Product Engineering and Application Services, formally unveiled its new corporate identity. The rebranding evolution from DarwinSuzsoft to Dextrys is a reflection of the company's new ownership, new management, and refined business strategy.
New Business
Computer Sciences Corporation has signed an amendment to extend its information technology (IT) outsourcing agreement with Nortel by two years. The amendment extends the contract through November 2011. CSC will continue to provide applications support and IT call center services to Nortel’s global user community. These services leverage CSC’s World Sourcing delivery centers from around the globe to provide Nortel with a high-quality, low-cost solution.
Affiliated Computer Services, Inc. announced a renewed contract with Weld County, Colo., to provide information technology (IT) services. The contract has a length of up to 15 years and a total value of $60 million if all options are exercised. The contract provides technology services including application support, help desk, personal computers, Geographic Information Systems, web development and network support. This contract renewal was reflected in ACS' third quarter fiscal year 2008 results.
International News
C. Hoare & Co, England's oldest privately owned bank, has signed a five -year outsourcing deal with Capgemini to host its IT infrastructure. The deal will begin in June following a short transition, where the bank's main IT hardware will be moved from its headquarters in Fleet Street to a UK-based Capgemini data centre.
Unisys Corporation announced that its Hong Kong subsidiary has signed an IT outsourcing services contract with Hong Kong Judiciary, the institution responsible for the administration of justice in Hong Kong. Unisys was awarded the five-year contract, with an additional two-year option. The new contract, signed during end of 2007, replaces an earlier contract between Unisys and the Judiciary, which had been in place since 2001. Under this new contract, Unisys will deliver IT outsourcing services, including ongoing application support and maintenance, network infrastructure, office automation and other IT services.
WNS and Advanced Contact Solutions, (ACS) Inc. have formed a joint venture company - WNS Philippines, Inc. offering contact center services to global clients across industries. The Philippines is the third largest English-speaking nation in the world and produces 350,000 college graduates each year, thereby providing a highly-educated talent pool for the delivery of BPO services. The country's business-friendly environment and its time zone advantages make the Philippines a natural choice for providing 24x7 service to global companies, particularly those based in United States. The WNS delivery center is located in the capital city of Manila and intends to initially scale to 200 seats.
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