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August 25, 2005

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TOP EXEC APPOINTMENT AT KEANE...Former Wipro senior executive Richard Garnick has joined Keane, Inc. as president of North American Services, reporting to company president and CEO Brian Keane. Garnick will drive sales strategy and delivery execution for Keane’s operations in North America.

PHILIPPINES CALL CENTER INDUSTRY TO GROW...Bong Borja, president of PeopleSupport Inc. (PSPT) and a director of the Call Center Association of the Philippines, told a business forum that the industry is expected to grow seat capacity by 50% to 70% this year after ending 2004 with a total of 45,000 agent seats, equivalent to 72,000 jobs.

NEW DEVELOPMENT HEAD FOR UNICCO...L. Kathie Walsh has joined UNICCO Service Company as director of business development.

HEWITT TO CO-HOST CANADIAN EMPLOYERS CONFERENCE...Hewitt Associates and The Canadian Institute, Canada's leading conference provider, will partner again to host the annual Best Employers in Canada conference. The event will be held in Toronto on April 25 and 26, 2006.

OUTSOURCING MARKETING OPPORTUNITY..."Best Practices for Managing Outsourcing Relationships," the next Forbes/Outsourcing Center special text/advertising report, will appear in the November 28 issue of Forbes, which reaches 4.5 million decisionmakers. Participating advertisers get an additional free text page to tell their customer success story. For a prospectus and special rates available only to Outsourcing Alert readers, contact Jerry Bowles.

Posted by jbowles at August 25, 2005 06:42 PM