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September 08, 2005
Top Stories
ABN AMRO SIGNS MEGA-OUTSOURCING DEAL...ABN AMRO has signed global services agreements with five IT-vendors for five years, for a total value of approximately EUR 1.8 billion ($2.22 billion). The group has selected Accenture, IBM, Infosys, Patni, and Tata Consultancy Services (TCS) to handle its technology operations.
CONVERGYS NAMES PRESIDENT, COO...Convergys Corporation has named David F. Dougherty, Executive Vice President of Convergys’ Global Information Management Group, President and Chief Operating Officer (COO) of Convergys. In his new role, he is responsible for the company’s Customer Care and Information Management businesses.
BUYERS CHANGING OUTSOURCING INDUSTRY...The outsourcing industry is undergoing major changes, as buyers demand more value, more flexibility and more manageability from business process outsourcing (BPO) and IT outsourcing (ITO) engagements, according to new findings by Everest Research Institute, based on research that the organization conducted jointly with Bernstein Research.
FISERV ACQUIRES VERTICALPOINT...Fiserv Inc. has acquired VerticalPoint, Inc., a provider of underwriting software to the life and health insurance market. The acquisition will allow Fiserv's Insurance Solutions Group to offer a Web-based, new-business workflow portal solution to life insurance carriers.
LAST CHANCE - OUTSOURCING MARKETING OPPORTUNITY..."Best Practices for Managing Outsourcing Relationships," the next Forbes/Outsourcing Center special text/advertising report, will appear in the November 28 issue of Forbes, which reaches 4.5 million decisionmakers. Participating advertisers get an additional free text page to tell their customer success story. For a prospectus and special rates available only to Outsourcing Alert readers, contact Jerry Bowles.
Posted by jbowles at September 8, 2005 07:06 PM
