« New Business | Main | Advertising Information »
November 23, 2005
Top Stories
IDC SURVEY SEES SHIFT TO BPO, REDUCTION IN DEAL VALUE...An IDC study of the top 100 outsourcing deals in 2004 reveals fundamental changes in the outsourcing marketplace, including a dramatic shift to more business process outsourcing (BPO), an increase in the number of players, and a reduction in total deal value. The value of the top 100 outsourcing deals in 2004 decreased by 1.2% from $69.1 billion in 2003 to $68.3 billion in 2004. However, qualifying for the top 100 in 2004 required a minimum deal value of $184 million, a 5.1% increase from 2003. The study also found that the share of BPO and processing services deals in the top 100 outsourcing deals increased from 15.2% in 2003 to 25% in 2004, while the share of IT outsourcing services suffered a decline to 75% of the 2004 market.
KKR CLOSES ACCELLENT ACQUISITION...KRG Capital Partners (KRG), a Denver-based private equity firm, announced the closing of the previously announced sale of its portfolio company, Accellent Inc. (formerly UTI Corporation), to an affiliate of Kohlberg, Kravis, Roberts & Co. (KKR), in a transaction valued at approximately $1.3 billion. Accellent is the largest provider of integrated contract manufacturing and design services to the medical device industry.
OPI OPENS NEW BPO CENTER IN INDIA...Outsource Partners International, Inc. (OPI) announced the opening of its new state-of-the-art business process outsourcing (BPO) service center in Kochi, India. More than 200 attended the opening ceremonies, which were highlighted by a speech from the Honorable Chief Minister of Kerala, where Kochi is located.
THINK ATLANTIC CANADA...The Atlantic Canada Opportunities Agency (ACOA), a Canadian federal government agency, recently released its latest research on foreign-owned firms investing in the Atlantic Canada region. Key findings indicate that more than 98% of the foreign-owned firms surveyed believe Atlantic Canada is meeting or exceeding their expectations for improved efficiency, quality of workforce and cost reduction, while 90% said they would recommend Atlantic Canada as a site for new foreign investment.
CHINA CALLING...PacificNet Inc., a leading provider of Customer Relationship Management (CRM), call center, Interactive Voice Response (IVR) services and Value-Added Services (VAS) in China, has entered into an agreement to acquire a majority and controlling interest in Guangzhou Wanrong Information Technology Co., Ltd., one of the leading value-added telecom service providers in China. The acquisition is expected to close within a month
Posted by jbowles at November 23, 2005 08:36 PM