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February 15, 2007
New Business
Hawaiian Telcom Communications, Inc. has contracted with Accenture to complete the development and deployment of Hawaiian Telcom’s key customer service and business support systems. Accenture was first engaged by Hawaiian Telcom in August 2006 to assist with systems remediation. That successful engagement led to negotiations for Accenture to assume responsibility for the completion of Hawaiian Telcom’s systems build-out, continued remediation of existing systems and ongoing systems development and maintenance. The contract begins with a transition period, ending May 2, 2007, in which Accenture will assume responsibility in stages for currently ongoing systems activities. The contract is valued at approximately $46 million and will run for 17 months.
Unisys Corporation has expanded its relationship with Reliance Standard Life Insurance Company (RSL) by designing and implementing a managed services solution to help the insurer transform its payments operations while improving customer service, controlling costs, and better managing legacy investments in a dynamically changing industry landscape.
United Bank, a $4 billion institution in Charleston, W.Va., chose Fiserv for outsourced check processing to complement its longstanding data processing relationship. When the conversion is complete at the end of February, Fiserv will process approximately two million POD (proof of deposit) items each month for United Bank out of Fiserv centers in Charleston, W. Va.; Columbia, Md.; Pittsburgh, Pa. and Cincinnati, Ohio.
Posted by jbowles at February 15, 2007 07:52 PM
