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April 25, 2007
Top Stories
ACS GETS REVISED OFFER...Affiliated Computer Services, Inc. has received a revised proposal from Darwin Deason, Chairman of the Board of ACS, and Cerberus Capital Management, L.P., to acquire, for a cash purchase price of $62 per share, all of the outstanding shares of the company's common stock, other than certain shares and options held by Deason and members of the company's management team that would be rolled into equity securities of the acquiring entity in connection with the proposed transaction.
UNISYS POSTS FIRST QUARTER PROFIT...Unisys Corp. earned $3.6 million, or a penny per share, for the first quarter, up from a loss of $27.9 million, or 8 cents per share, in the same period a year ago. The company also announced plans for around of job cuts in the U.S. and the U.K.
EXECUTIVE CHANGES AT MERCER HR...Mercer HR Services announced that Mary P. Tinebra, 47, who has played an integral role in the growth of the firm’s outsourcing business, has been appointed Global Leader of Sales and Alliances. To further strengthen the leadership team and support service delivery for both clients and their employees, Sean D. Andersen has joined Mercer HR Services as the Leader of Organizational Effectiveness Practices, and Joe Mehringer has joined as the Total Retirement Product Manager.
CHANGES AT HEWITT...Hewitt Associates, Inc. has named Jay C. Rising to president of the company’s HR outsourcing business. Additionally, within Hewitt’s benefits outsourcing business, Steven N. Fein has been appointed to the newly created position of sales and product strategy leader, and Robert D. Thomas has joined to lead client implementations, reporting to Rohail Khan, who continues as leader of operations.
CONWAY HEADS ACS FEDERAL SOLUTIONS...Timothy C. Conway has been named Senior Vice President and Managing Director of Federal Solutions in the Government Solutions Group of Affiliated Computer Services, Inc. 9ACS). He reports directly to Tom Burlin, ACS Executive Vice President and Chief Operating Officer in charge of Government Solutions.
Posted by jbowles at 03:59 PM
New Business
EDS has been selected by the U.S. General Services Administration to provide identity management services to federal government civilian agencies. These services will allow agencies to comply with Homeland Security Presidential Directive 12 (HSPD-12), which calls for a mandatory government- wide standard for a secure common form of identification for all federal government employees and contractors. The single award GSA Federal Supply Schedule task order is worth $66 million and will run through September 2011 if all options are exercised.
The Indiana Department of Child Services has contracted with Unisys to maintain, enhance and evolve the Indiana Child Welfare Information System (ICWIS) over the next 18 months. ThE work is an extension of a contract on which Unisys began working in 1995, when the state hired the company to design, develop and implement a statewide child welfare system for 92 Indiana counties. Since then, Unisys has won a series of ongoing support and maintenance contracts to enhance the application based on client requirements
Posted by jbowles at 03:56 PM
European News
ARINSO International, a provider of HR Technology Consulting & Outsourcing Services, has been selected to provide payroll and time management services to Philip Morris International (PMI). ARINSO will supply payroll and time management services in respect of over 20,000 employees within Europe, Eastern Europe, Middle East and Central Asia. The contract with PMI covers a period of six years.
The 2007 RUSSOFT Forum is due to be held in St. Petersburg, Russia from June 20th-22nd. This year’s event will play include a series of industry panels and presentations on the Russian outsourcing industry featuring top executives from around the world.
Posted by jbowles at 03:55 PM
Alliances
Achievo Corporation, a global software and information technology outsourcing provider with a local front-end and China back-end service model, has signed a vendor service agreement with CA to provide professional services to CA clients in China. Under the terms of the agreement, Achievo will provide CA product implementation, customization and maintenance. Recently, Achievo announced it had added a team of CA-certified engineers to its work force in Beijing.
HCL Technologies Ltd., a leading IT global services provider and Advanced Electronics Company (AEC), a Riyadh-based Economic Offset Program Company, have signed an agreement to implement IT projects in Saudi Arabia. Under the agreement, AEC and HCL Technologies (through its wholly owned subsidiary) will work jointly to implement and execute Integrated IT Solutions and Services for business transformation, covering the IT spectrum from end-to-end, including systems integration, package implementation, application development and maintenance, IT infrastructure Management and BPO.
BISYS WealthSolutions, a provider of managed account outsourcing services for asset managers and program sponsors, and Bonaire Software Solutions, LLC, a global developer of software and technology solutions for the financial services industry, announced a strategic alliance that will provide current and prospective BISYS clients with a web-based portal for automated online fee calculations for tracking revenue streams and invoicing managed account clients.
Posted by jbowles at 03:55 PM
April 18, 2007
Top Stories
CIBA TAPS BT FOR MANAGED SERVICES...BT is entering into a strategic supplier agreement with Ciba Specialty Chemicals (Ciba), to provide a broad package of managed ICT-services to Ciba's operations around the world. This includes deploying a global IP telephony solution running across a BT managed LAN and WAN service, a global IT security solution and a flat rate voice service. The partnership will provide Ciba with improved management of costs for existing infrastructure, together with a technology refresh over the life of the agreement to equip Ciba with a modern suite of networked IT services to support business operations globally. Headquartered in Switzerland, Ciba Specialty Chemicals is active in more than 120 countries.
IBM FIRST QUARTER EARNINGS UP...IBM (NYSE: IBM) today announced first-quarter 2007 diluted earnings of $1.21 per share from continuing operations, an increase of 12 percent as reported, compared with diluted earnings of $1.08 per share in the first quarter of 2006. First-quarter income from continuing operations was $1.8 billion compared with $1.7 billion in the first quarter of 2006, an increase of 8 percent. Total revenues for the first quarter of 2007 of $22.0 billion increased 7 percent (4 percent, adjusting for currency) from the first quarter of 2006.
FREEBORDERS NAMES NEW TOP EXECUTIVE...Freeborders, a leading provider of technology solutions and outsourcing from China, announced that Jean Cholka has been named President and Chief Executive Officer. Cholka most recently was a member of the executive team at Kanbay International, the highly successful global IT services consultancy based in Chicago with large delivery centers in India.
EDS ISSUES DIVIDEND...EDS declared a dividend of $0.05 per share on its common stock, payable June 11, 2007, to shareholders of record as of the close of business May 15, 2007.
US TECHNOLOGY OPENS KL CENTER...US Technology has opened a new center in Kuala Lumpur, Malaysia. Located in the prestigious SME Technopreneur Centre in Cyberjaya, the new Malaysia facilities will expand the company’s Asia Pacific operations and extend its capabilities to provide services to enterprises throughout Malaysia, Singapore and Hong Kong – one of the fastest-growing regions in the world.
Posted by jbowles at 08:34 PM
European News
Vodafone and Accenture have signed a multi-year agreement under which Accenture will support Vodafone in the development and implementation of a single, global enterprise resource planning (ERP) system to improve the management of information. Accenture will help to enhance the efficiency of Vodafone’s finance, supply chain and human resource capabilities across 17 of its operating companies as well as other group functions. The implementation is scheduled to run for around three years. Financial terms were not disclosed.
Luxoft, Russia’s largest provider of high-end IT outsourcing services to clients such as Boeing, Deutsche Bank, IBM, UBS, T-Mobile and Dell, announced strong performance for its 2006 fiscal year ending March 31, 2007. Revenues were up 54 percent over the previous year based exclusively on organic growth. Total earnings came in at $69M USD, up from $45M USD for the previous fiscal year. Luxoft estimates revenues to reach $110M USD in FY 2007 from organic growth and continues looking for strategic acquisitions.
Rosaleen Blair, chief executive of Alexander Mann Solutions, has been named as the Veuve Clicquot Businesswoman of the Year. The award, which recognises female entrepreneurs, was presented to Blair for the way in which she has revolutionized recruitment for large companies.
Posted by jbowles at 08:34 PM
Advertising Information
Outsourcing Alert reaches 50,000 key decision-makers a week. For advertising information and rates, contact Peter Bowes. Tel: (508)359-9356 or send an email.
Posted by jbowles at 08:33 PM
April 11, 2007
Top Stories
ACCENTURE WINS $252 MILLION DLA CONTRACT...Accenture has been awarded a contract by the Defense Logistics Agency (DLA) to provide business systems integration, systems engineering and application management services. The base contract is for five years and is valued at $155 million, with options to extend the agreement by another five years that are valued at $97 million. The Enterprise Business System (EBS) integration and sustainment contract continues DLA’s modernization efforts and provides application management support for the agency’s enterprise systems.
XEROX NAMES PRESIDENT OF GLOBAL SERVICES...Xerox Corporation announced the appointment of M. Stephen Cronin to president, Xerox Global Services. He replaces Tom Dolan, who is assuming the role of president, Xerox Global Accounts. Cronin is responsible for driving Xerox’s growth in document management services including consulting and outsourcing services, records management, digital imaging, e-discovery for litigation support and managed services in more than 130 countries.
UNISYS NAMES VP FOR BUSINESS INNOVATION...Unisys Corp. named Craig Samuel to the newly-created position of vice president, Business Innovation. In this role, he reports directly to Unisys Executive Vice President and President of Worldwide Sales, Marketing and Technology Peter Blackmore. Samuel will continue to serve as president of the Institute for Innovation and Information Productivity, a leading, non-profit technology research organization that Unisys has recently joined.
EDS TO BROADCAST ANNUAL MEETING LIVE ON WEB...EDS will broadcast its annual shareholders meeting live on the Internet beginning at 1:00 p.m. Central time (2:00 p.m. Eastern) Tuesday, April 17 at the offices of EDS, 5400 Legacy Drive, Plano, Texas. To access the meeting, go to this site. Participation will be listen-only mode.
SATYAM OPENS DEVELOPMENT CENTER IN BRAZIL...Satyam Computer Services has launched a 4,500-square-foot development center in Sao Paulo, its largest facility in South America. The Satyam Latam Center is already providing services for several Brasilian, other South American, and global customers.
Posted by jbowles at 08:44 PM
New Business
CompuCom Systems, Inc. has been awarded a three-year contract extension for providing deskside support services to longstanding client, Raleigh, N.C.-headquartered, First Citizens BancShares Inc. whose BancShares’ First Citizens Bank and IronStone Bank subsidiaries operate 400 branches in more than 200 cities from North Carolina to California.
Affiliated Computer Services, Inc. has been awarded a renewed and expanded business process outsourcing (BPO) contract with Horizon Blue Cross Blue Shield of New Jersey, the State's largest health insurer. Financial terms of the agreement were not disclosed.
ExcellerateHRO has signed contracts to provide Relocation and Assignment Services to KLA-Tencor Corp., the world leader in yield management and process control solutions for semiconductor manufacturing, and GameStop Corp., the world's largest video game and entertainment software retailer. Financial terms of the agreements were not disclosed.
Bunzl Distribution USA, Inc., a leading supplier of disposable paper and plastic packaging supplies, signed a $4.5 million contract with AT&T Inc. for a range of networking and voice services. The three-year agreement extends a long-standing relationship between the two companies. Bunzl Distribution leases and operates more than 100 warehouses that serve all 50 U.S. states and Puerto Rico as well as Canada, the Caribbean and parts of Mexico.
Posted by jbowles at 08:44 PM
European News
Adecco, the human resource (HR) services giant says it plans to delist its American Depositary Shares (ADS) from the New York Stock Exchange (NYSE), to terminate its American Depositary Receipts (ADR) program and to end the registration of its shares under the Securities and Exchange Act of 1934 (Exchange Act), citing low trading volume. The company says it will further develop its business operations in the US, but concentrate its trading volume at virt-x and Euronext, which reduces complexity and therefore costs.
Outsource Partners International, Inc. (OPI), announced the appointment of Stuart Graham to the European Advisory Board. The Advisory Board is made up of several of Europe’s most experienced and respected business leaders. Graham has spent his entire career to date within outsourcing, including ISS A/S, the global FM business, until 2002 as Group Chief Operating Officer, then most recently as Chief Executive of the Johnson Service Group.
Posted by jbowles at 08:44 PM
Advertising Information
Outsourcing Alert reaches 50,000 key decision-makers a week. For advertising information and rates, contact Peter Bowes. Tel: (508)359-9356 or send an email.
Posted by jbowles at 08:42 PM
April 04, 2007
Top Stories
BRISTOL-MYERS SQUIBB EXPANDS ACCENTURE DEAL...Accenture signed a multi-year research and development (R&D) agreement with Bristol-Myers Squibb Company, which expands the existing relationship between the two companies to include support for India-based clinical data and document management, pharmacovigilance, and scientific writing functions. The new agreement furthers Bristol-Myers Squibb’s efforts to significantly expand its R&D capabilities in India, and is an integral part of the company’s overall global strategy of accessing top-talent around the world in support of its goal of achieving sustainable, cost-effective growth.
HEWITT EXPANDS OPERATIONS IN ITALY...Hewitt Associates, a global human resources services company, has expanded its operations in Italy with the acquisition of Adelaide Consulting. Hewitt will now offer a broader range of HR consulting and actuarial services in the Italian market. In addition to the extended services, Hewitt has opened a new office in Rome, which will be managed by Adelaide co-founder Claudio Pinna, who becomes Hewitt's new leader in Italy.
ACXIOM ACQUIRES HARBINGER TECHNOLOGIES...Acxiom Corporation has acquired Harbinger Technologies Group, an ICx Technologies Company based in McLean, Va., with an office in Starkville, Miss. Financial terms were not disclosed. Harbinger is an international consulting and technology firm that develops software tools and training programs for personnel involved in homeland defense, national security and the prevention of international terrorism.
BIBER OPENS BPO INTELLIGENCE OFFICE IN INDIA...Biber, Inc. announced the funding and opening of its latest BPO intelligence office in Hyderabad, India. This new 100 employee center will be a cornerstone of the Salesdart's business intelligence and lead generation strategy for Biber. This will be the company's 5th office endeavor in India.
OCE OPENS NY LITIGATION SUPPORT FACILITY...Oce Business Services, Inc. has opened a new litigation support processing facility in Manhattan. The new satellite facility enables the company's CaseData eDiscovery and litigation support division to bring its capabilities closer to law firm and corporate clients located in the northeast.
PFSWEB EXPANDS PHILIPPINES CALL OPERATIONS...PFSweb, Inc. is expanding its Customer Care Services operations with a new 6,500 square foot customer call center in the Philippines. The new facility, located in downtown Manila, will initially house the customer service department for eCOST.com, PFSweb’s wholly owned subsidiary.
Posted by jbowles at 06:39 PM
New Business
Computer Sciences Corporation announced that since January 1, its Federal Sector business unit has signed 62 previously unannounced contracts and subcontracts during its fiscal 2007 fourth quarter, which ended March 30. These contracts have a total estimated value of $1.28 billion if all contract options are exercised.
EDS will provide a range of information technology services to federal government agencies as a subcontractor to AT&T Government Solutions, a business unit of AT&T, Inc., which has been awarded one of three Networx Universal contracts by the U.S. General Services Administration (GSA).
Accenture has signed a master services agreement with Sun Life Assurance Company of Canada, a member of the Sun Life Financial group of companies, that establishes Accenture as a preferred vendor for the provision of application development and maintenance services to Sun Life Financial.
GlaxoSmithKline (GSK), Britain's largest drug company, has signed an outsourcing deal with India's Tata Consulting Services to establish a drug development support facility in Mumbai. A company statement said that under the terms of the deal, TCS will support GSK's global clinical research and development programme by providing outsourced data management and medical trial reporting services.
Computer Sciences Corporation has signed a contract extending its information technology (IT) services agreement with Sempra Energy. The new contract, which has a three-year base period and three one-year options, is valued at $67 million if all options
are exercised.
Oce Business Services, Inc. announced a multi-year agreement with the University of Pittsburgh Medical Center (UPMC) to provide document process management services. Under the agreement, Oce Business Services' team of professionals will help streamline document operations, shorten cycle times, and reduce costs while enhancing service levels at all UPMC facilities.
Posted by jbowles at 06:39 PM
Advertising Information
Outsourcing Alert reaches 50,000 key decision-makers a week. For advertising information and rates, contact Peter Bowes. Tel: (508)359-9356 or send an email.
Posted by jbowles at 06:38 PM
