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July 12, 2007
New Business
IDEA Cellular Ltd. (IDEA), a leading India-based GSM mobile services provider and an Aditya Birla Group company, and IBM announced a ten-year, $53 million contract to deploy, integrate, innovate and transform IDEA's interactive voice response (IVR) self-service infrastructure and processes. The consulting services agreement is designed on an innovative risk-and-reward model based on price per minute. The agreement was signed in June 2007 and is in addition to the ten-year IT outsourcing agreement between IDEA and IBM, valued around $600 million to $800 million signed earlier this year.
Affiliated Computer Services, Inc. announced a contract amendment with the Montana Department of Public Health and Human Services (DPHHS) to provide managed care enrollment broker services for the state's Medicaid Management Information System (MMIS) contract. ACS has served the state since 1985, making it the longest-running Medicaid full fiscal agent account in the company's history.
Posted by jbowles at July 12, 2007 06:50 PM