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September 26, 2007
New Business
Convergys Corporation has signed a three-year $46 million customer care contract with a large U.S. industrial manufacturer to support its contact center transformation initiative. Convergys will provide transformational planning, customer care support, speech applications, learning, and business intelligence solutions supporting the industrial manufacturer’s own, extensive, contact center operations.
BNY Mellon Asset Servicing will provide U.S. and global back office support for Huber Capital Management LLC, a Los Angeles-based investment management firm that specializes in U.S. equity value strategies. BNY Mellon Asset Servicing will provide a wide range of value-added support services, including transaction
processing, portfolio accounting, reconciliations, performance measurement, client reporting, and client billing.
OMX, a leading expert in the exchange industry, has signed a seven-year agreement to outsource its global customer network operations and data center management to Verizon Business. OMX owns and operates the Nordic Exchange and supplies exchange technologies to more than 60 exchanges, clearing organizations and central securities depositories in 50 countries worldwide. The company employs more than 1,500 people within its operations in Australia, Canada, China, Denmark, Estonia, Finland, Hong Kong, Iceland, Italy, Latvia, Lithuania, Norway, Singapore, Sweden, United Arab Emirates, the United Kingdom and the United States.
Posted by jbowles at September 26, 2007 05:18 PM
