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February 27, 2008
New Business
R.R. Donnelley & Sons Company has been awarded an $800 million contract by McGraw-Hill Education, a leading provider of resources that address virtually every aspect of the education market from pre-K through professional learning. The seven year agreement includes a wide range of products including textbooks, workbooks, testing materials, teachers’ editions and ancillary products.
Convergys Corporation has upgraded Nawras’ billing and customer care system to a newer version of the Convergys Infinys [r] solution. Nawras, winner of the CommsMEA 2007 Middle East Mobile Operator of the Year, provides 96 percent countrywide coverage in Oman, and has over one million customers. The system upgrade from Convergys is providing Nawras with expanded capabilities to launch converged voice and data services to both pre- and post-paid customers. These include next generation services based on IP and bundles of voice, data, and video with cross-product discounts. The upgrade follows Convergys’ product road map for wireless operators and was completed on time and within Nawras’ budget.
Posted by jbowles at February 27, 2008 07:04 PM
