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April 02, 2008

International News

BT announced a £62 million, five-year outsourcing agreement with KPMG practices in the UK and Germany – which together form KPMG Europe LLP, the largest integrated accountancy firm in Europe. BT will assume delivery responsibility for services that include Wide Area Network (WAN), Local Area Network (LAN) refresh and management, deployment of Cisco IP Telephony, integration with an existing Microsoft Office Communications Server (OCS) platform, provision of managed video and audio conferencing, provision of fixed voice and management of existing Time-Division Multiplexing (TDM) telephony in the pre-transformed state.

IBM and Telefónica Argentina, Chile, Colombia y Perú have extended their information technology (IT) services contract. As part of the contract, IBM will operate and provide technical support for mainframe servers as well as a capacity backup upgrade for high availability and disaster recovery, until year 2011. IBM will provide server support at Telefónica Argentina, Chile, Colombia y Perú’s offices and from an IBM data center in Argentina.

Computer Generated Solutions, Inc. (CGS) announced that its long term services relationship between CGS Romania, a wholly-owned subsidiary, and AOL L.L.C., was recognized by FAO Research in a report published last week for having achieved value beyond initial contract expectations.

Compass BPO, a global organization providing F&A and IT outsourcing solutions announced that its submission to the FAO awards of Distinction has been nominated and is recognized in the category of Companies with greater than $5 million in Revenue. Compass BPO got a special mention as a company with a "FAO 2.0" FAO Research, annual awards of distinction recognizes outsourcing buyers and service providers collaborating to provide industry leadership in improving F&A operations for competitive advantage.

Posted by jbowles at April 2, 2008 07:31 PM