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May 21, 2008
International News
Satyam Computer Services Ltd., a leading global consulting and information technology services provider, and GE Healthcare, announced a comprehensive agreement to support customers deploying healthcare IT solutions based on GE Centricity Enterprise software. The companies will join forces to plan, design, and implement infrastructures for global healthcare providers of all sizes -- from the smallest polyclinics to the largest hospitals. They will also perform application integration and tailor solutions for providers, as needed.
Harman International Industries, Incorporated has signed an agreement with Wipro Technologies to transfer responsibility for Harman’s Information Technology infrastructure to the solutions provider. Phased implementation of the initiative is expected within six months. The agreement will impact Harman information technology operations in ten countries across the Americas, Europe and Asia. Wipro’s initial scope of supply will include help desk operations plus administration of desktop systems, servers and networking.
India's largest private telecom operator Bharti Airtel has signed a three-year outsourcing deal with BPO firm Firstsource Solutions to offer voice and back office operations to its 66 million mobile customers. , Firstsource will provide BPO services covering both voice and back office in areas such as customer accounting, VAS provisioning, fraud and credit monitoring, customer service, collections, customer retention and from its centres in Chennai and Mumbai.
Posted by jbowles at May 21, 2008 03:14 PM
