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July 09, 2008

International News

IBM has signed two strategic outsourcing contracts in emerging markets of South America. In Venezuela, Banco Fondo Comun (BFC), a universal bank offering its customers leading customer service through its more than 170 national branches, signed a five-year agreement with IBM. The agreement with BFC includes the following information technology services: data center outsourcing, technical support and database management operations, the infrastructure of IBM's Business Innovation Center (BIC), planning services, and computer hardware relocation.
In Brazil, Panarello, a leading distributor of healthcare products, with 93% of the potential market of this segment, has expanded the scope of its outsourcing agreement with IBM and signed a new contract for a ten-year term. In 2004, the company transferred the responsibility of managing its IT infrastructure to IBM. Through a contract expansion, Panarello will integrate the group's financial, human resources, legal and procurement processes. The company expects significant cost reduction as a result of the implementation of a shared services model and the integration of its entire IT infrastructure.

Siemens IT Solutions and Services will take over operation of the IT facilities for the Berlin-based nonprofit housing development and construction company GSW Immobilien GmbH. The order has a TCV of 13 million euros and is set to run for five years.

Logica has signed five important outsourcing contracts in Sweden in the last months. The new customers include UC, Sweden's largest business and credit information agency; De Lage Landen International BV, a global provider of leasing, business and consumer finance solutions; Ålö AB, a world leading manufacturer of front loaders and the municipality of Boden in the North of Sweden. In addition, Logica has recently signed an outsourcing contract with Danish home furnishing chain ILVA, to manage and monitor the operation of all of ILVA’s IT-platforms.

Posted by jbowles at July 9, 2008 06:59 PM