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July 30, 2008
New Business
Affiliated Computer Services, Inc. announced a renewed contract with the Apollo Group, Inc. providing student financial aid business process outsourcing (BPO) services for the University of Phoenix (UPX) and Western International University (WIU). The renewed three-year contract is valued at $120 million. The Apollo Group is the parent company of UPX and WIU, UPX is the largest private university in North America, and WIU is an affiliated university. ACS has been providing a host of BPO services for the Apollo Group since May of 2002.
Americo of Kansas City, Mo., has signed a 15-year contract for CSC’s business process outsourcing (BPO) services. Under the contract, CSC will manage a closed block of approximately 100,000 individual life and annuity insurance policies that Americo gained through the acquisition of Financial Industries Corporation (FIC). CSC will perform full back-office services, including end-to-end contract administration, a customer call center, financial reporting and payment processing. The new contract expands a 16-year relationship between the two companies during which CSC has provided application management and production support services for existing blocks of business.
Posted by jbowles at July 30, 2008 07:38 PM
