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July 16, 2008
Top Stories
CONVERGYS ACQUIRES INTERVOICE FOR $335 MILLION...Convergys Corporation will acquire Intervoice for $335 million in cash or $8.25 per share. The consideration represents a premium of 24 percent to Intervoice’s closing stock price on July 15, 2008, the last trading day prior to the announcement of the agreement. Convergys expects the acquisition to be accretive beginning in 2009 on a non-GAAP basis, excluding amortization and one time costs. With its strong global brand, innovative technology, and large and loyal customer base, Intervoice is a leader in the software-based interactive voice response, contact center, and mobile messaging technology and applications markets.
WNS ACQUIRES AVIVA BPO; TAKES OVER $1 BILLION IN CONTRACTS...WNS Holdings has acquired Aviva Global Services, the UK-based insurance giant’s captive BPO in India and Sri Lanka, for $230 million. WNS Holdings will also take over $1 billion of contracts to be completed over eight years that Aviva's unit had won.
HCL ACQUIRES BRITISH BPO FIRM...HCL Technologies has agreed to acquire Liberata Financial Services (LFS), a UK-based business process outsourcing (BPO) firm, for an undisclosed amount. The acquisition of LFS, a wholly-owned subsidiary of Liberata Ltd, which provides end-to-end administrative and customer services for the life and pensions Industry, is expected to help HCL enter the British life and pensions industry.
ISS GOVERNANCE RECOMMENDS HP ACQUISITION OF EDS...ISS Governance Services (ISS) has published its report recommending that EDS stockholders vote to approve the Agreement and Plan of Merger under which EDS would be acquired by Hewlett-Packard Company. The company's special stockholders meeting regarding the vote is scheduled for July 31. ISS, a unit of RiskMetrics Group, is a leading independent proxy advisory firm whose voting analyses are relied upon by hundreds of institutional investment funds, mutual funds and fiduciaries.
SIG HELPS LEADERS STAY AHEAD OF THE PACK...At its Fall Leadership Summit, Sourcing Interests Group (SIG) will address global outsourcing issues and how leaders can stay ahead of the pack in tough economic times. Robyn Meredith, veteran journalist and author of The Elephant and the Dragon: The Rise of India and China and What It Means for All of Us, is the summit’s keynote speaker. Outsourcing leaders are invited to join an exclusive group, where topics such as outsourcing transition management, cutting-edge outsourcing practices, governance best practices, BPO / ITO case studies, and Eastern Hemisphere outsourcing alternatives will be discussed. SIG’s 34th Leadership Summit is September 24-26, 2008 at The Ritz-Carlton, Lake Las Vegas, NV. Register before August 1st to receive a free copy of Meredith’s book.
Posted by jbowles at July 16, 2008 07:37 PM




