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September 17, 2008
New Business
Perot Systems Corporation has been awarded an extended contract with athenahealth, Inc., a leading provider of internet-based business services for physician practices. The new five-year agreement further strengthens and extends the seven year relationship between the two companies. The agreement calls for Perot Systems to provide business process services relating to revenue cycle and clinical data capture services.
Convergys Corporation, a global leader in relationship management and a preferred solutions provider to the Federal Government, announced that the Pension Benefit Guaranty Corporation (PBGC), a federal corporation created by the Employee Retirement Income Security Act, has awarded Convergys a contract for its customer management solutions. Convergys will provide customer service in English and Spanish for participants whose benefits are held by PBGC. This award will require Convergys to manage the contact center operations, catalog its operating procedures, and provide ongoing consulting on customer management solutions.
WNS (Holdings) Limited, a leading provider of global business process outsourcing (BPO) services, announced a multi-year contract to provide healthcare revenue cycle management services to EBI LLC (a Biomet Inc. subsidiary, d/b/a Biomet Trauma and Biomet Spine). Under the five-year agreement, WNS will deliver service level improvements utilizing high-end analytics to optimize collections and order processes.
Posted by jbowles at September 17, 2008 07:04 PM
