GENPACT BUYS RURAL BANKING TECHNOLOGY FIRM...Genpact Limited has signed a definitive agreement to acquire atyati technologies, a technology platform provider for the rural banking sector in India. Closing is expected in three-to-four weeks, subject to satisfaction of certain customary conditions. Terms of the deal are not disclosed. The acquisition of atyati technologies provides Genpact with a leading technology platform in the rural banking space with last mile functionality that allows Indian banks to serve the millions of people who reside in rural areas. This supports a major initiative in India driven by the government, Indias central bank (RBI), and the financial services industry to provide banking services as well as facilitate payments of multiple government programs to the rural population. Rural India remains an untapped market for banking and financial institutions with opportunities for providers in the banking, insurance and mutual fund sectors.

HP CLOUD SERVICES MOVE TO PUBLIC BETA...HPs first publicly available beta services, HP Cloud Compute, HP Cloud Object Storage and HP Cloud Content Delivery Network, are now being offered through a pay-as-you-go model. HP Cloud Services offer a public cloud infrastructure along with platform services and cloud solutions. Designed with OpenStack technology, the open-sourced-based architecture ensures no vendor lock-in, improves developer productivity, features a full stack of easy-to-use tools for faster time to code, provides access to a rich partner ecosystem, and is backed by personalized customer support. HPs full suite of public cloud services will enable developers to create the next generation of web services to be built, run and scaled on a global basis, backed with a broad selection of analytics, tools and services.

CAPGEMINI POSTS BETTER-THAN-EXPECTED QUARTER...Capgemini posted higher-than-expected sales in the first quarter driven by technology services and double-digit growth in North America. The firm reported 4.3 percent organic growth in sales to 2.565 billion euros ($3.32 billion), above the average market forecast of 2.464 billion cited by analysts. Sales in North America, which remained the biggest contributor to growth in the quarter, grew 13 percent to 505 million euros while revenue in Benelux continued to decline.

DELL OPENS NEW YORK SOLUTIONS CENTER...Dell has opened its New York solution center, the latest in its global network of solution centers that help customers explore, test and deploy solutions for building IT infrastructures that suit their business needs both today and in the future. The New York center, located in Penn Plaza, is the 11th solution center opened worldwide in the last 12 months, marking an important step in Dells becoming a complete solutions and services provider.

Outsourcing Buzz Blog

Genpact Creates Jobs in Texas As Outsourcing Matures...Genpact just opened its fourth operations center in Richardson, Texas on April 4. It joins centers in Wilks-Barre, Pennsylvania; Irvine, California; and Danville, Illinois. Scott McConnell, senior vice president, Americas for Genpact says the U.S. is “the fastest growing country based on the percentage of people being hired. Read more...

HP INTRODUCES CLOUD CONFIGURATION "IN MINUTES"...HP introduced technology that it says allows enterprises to deliver policy-based orchestration across applications, networks and users, eliminating manual configuration and enabling application deployment in minutes. HP is collaborating with F5, a leader in Application Delivery Networking (ADN), to offer industry-first solutions that converge application and network orchestration. The new solutions provide single-pane-of-glass management through HP Intelligent Management Center and offer clients the ability to meet the speed and agility requirements of the cloud era. The new solutions are based on the integration of HP Virtual Application Networks technology, which virtualizes networks and automates configuration, and F5 ADN technology, which does the same for application configuration.

Outsourcing Buzz Blog

Genpact Creates Jobs in Texas As Outsourcing Matures...Genpact just opened its fourth operations center in Richardson, Texas on April 4. It joins centers in Wilks-Barre, Pennsylvania; Irvine, California; and Danville, Illinois. Scott McConnell, senior vice president, Americas for Genpact says the U.S. is “the fastest growing country based on the percentage of people being hired. Read more...

IBM and Banco de Credito del Peru (BCP) announced a five-year agreement for IT outsourcing services. The agreement will enable BCP to optimize its operational expenses, relying on IBM to provide IT infrastructure management services, including support, operation and maintenance of the bank's mainframe, midrange and storage platforms. The total contract value is more than US$100 million.

The U.S. Naval Air Warfare Center Training Systems Division (NAWCTSD) has awarded CSC a Multiple Award Contract (MAC). With a base ordering period of five years and two one-year ordering period options, the Training Systems Contract III (TSC III) has a potential ceiling value of $2 billion.

Accenture has been selected to team with Serco Group PLC on a four-year, UK36 million management contract awarded by the United Kingdom Ministry of Defence (MOD) to deliver service transformation across the MOD’s Defence Business Services (DBS).

WIPRO TO ACQUIRE ANALYTICS COMPANY...Wipro Limited has signed an agreement to acquire Promax Applications Group (PAG), a leading player in trade promotion planning, management, and optimization solutions space for a total purchase consideration of AUD 35 Million. As per industry estimates, consumer focused companies spend 12 to 25% of their gross annual sales on trade promotions. Organizations are increasingly leveraging analytics to enhance effectiveness and maximize the return on investment (ROI) of their spend on trade promotions.

GT NEXUS, KINAXIS SIGN STRATEGIC PARTNERSHIP...GT Nexus and Kinaxis signed a strategic partnership to offer a cloud-based unified planning and execution platform for enterprises and business process outsourcing (BPO) service providers. GT Nexus offers a cloud-based platform that several companies use to drive efficiency and agility across the global supply chain while Kinaxis delivers a cloud-based application at the heart of planning and response management for value chain operations. The partnership between the two companies combine the planning and simulation 'brains' of the Kinaxis platform with the inter-enterprise execution network of GT Nexus.

IBM INTRODUCES FOUNDATION FOR MOBILE COMPUTING...IBM unveiled its first ever Mobile Foundation, a comprehensive portfolio of software and services designed to help organizations capitalize on the proliferation of mobile environments--including laptops, smartphones and tablets. building on its recent acquisition of Worklight, the new foundation further expands IBM's strategy to provide clients with a mobile platform that spans application development, integration, security and management. The IBM Mobile Foundation is targeting $22B market opportunity that is expected to grow to $36B in 2015.

AMD TAPS HP FOR CLOUD DATA CENTER...AMD has improved business efficiency and streamlined operations by consolidated its worldwide data centers and standardized on HP Networking solutions. AMD's computing and graphics technologies run a wide range of computing devices--such as personal computers, game consoles and servers--all of which power internet and business operations spanning cloud computing and virtualization environments throughout the world. With 18 data centers worldwide, AMD recognized the need to consolidate its infrastructure to optimize resources as well as improve power and cooling efficiency. AMD conducted a comprehensive testing and review process of solutions from multiple networking vendors before choosing HP. The HP 12500 Switch Series and HP 5820 Switch Series will be used in AMD's newest private cloud data center, where the company makes heavy use of virtualization and cluster technologies.

Outsourcing Buzz Blog

IT Sourcing Transition Readiness: Plan Your Work. Work Your Plan...Getting organized to begin a transition with multiple towers is critical to your success and perhaps more importantly, to reducing transition management efforts. Some thoughts on setting up a transition management office (TMO) with an integrated project plan in mind Read more...

The St. Clair County Board of Education has selected HP Storage as part of an HP Converged Infrastructure to improve productivity and enhance the user experience for its email messaging platform. The IT division for the St. Clair County Board of Education provides email messaging services for more than 1,100 users across 20 schools and county government agencies in northern Alabama.

Accenture is helping Saudi Electricity Company (SEC) to prepare for a comprehensive restructuring that is designed to lead to an eventual liberalization of the electricity market in Saudi Arabia.

Firstsource Solutions Ltd. has extended by three years a previous 10-year contract to provide outsourced customer service management to British Sky Broadcasting Group PLC. Firstsource will start new centers in Belfast and Cardiff to service the new contract and will hire more than 850 employees in the U.K.

COMPANIES CHALLENGED BY CLOUD-BASED MODELS...High-tech companies are struggling to transform their traditional business models of shipping hardware products or packaged software to more complex business models of providing new services based on cloud computing, new Accenture research has found. The research, summarized in a new report. Where the Cloud Meets Reality: Scaling to Succeed in New Business Models, included interviews with more than 40 senior executives from 30 companies that operate, or are building, Software-as-a-Service, Platform-as-a-Service or Infrastructure-as-a-Service cloud-based businesses.

INFOSYS, WPP UNVEIL CLOUD-BASED DIGITAL MARKETING PLATFORM...Infosys, the global consulting, outsourcing & technology leader, and WPP, the world's largest communications services group, today unveiled Infosys BrandEdge™ in partnership with Fabric, a WPP company. This first-of-its-kind comprehensive cloud-based offering simplifies digital marketing by bringing together integrated marketing and technology expertise on a single unified platform. It transforms the full spectrum of digital marketing activities including creation and management of digital properties, data management, coordination with multiple partners, and campaign execution.

IBM UPS DIVIDENDS...The IBM board of directors declared a regular quarterly cash dividend of $0.85 per common share, payable June 9, 2012 to stockholders of record May 10, 2012. This dividend declaration represents an increase of $0.10, or 13 percent higher than the prior quarterly dividend of $0.75 per common share. This is the 17th year in a row that IBM has increased its quarterly cash dividend, and the ninth year in a row of double-digit percent increases.

Outsourcing Buzz Blog

IT Sourcing Transition Readiness: Plan Your Work. Work Your Plan...Getting organized to begin a transition with multiple towers is critical to your success and perhaps more importantly, to reducing transition management efforts. Some thoughts on setting up a transition management office (TMO) with an integrated project plan in mind Read more...

HP LAUNCHES SOCIAL ENTERPRISE SERVICES...HP announced enhancements to its customer relationship management (CRM) services that help clients engage in conversations with customers and influencers through social media channels, gaining valuable insights that drive business growth. Traditional CRM programs and architectures, designed prior to the emergence of social networks, hinder organizations from leveraging these outlets to develop strategies and create a framework for expansion. The new HP Social Enterprise Services help organizations quickly implement a social CRM program to improve communications and engagement with customers, while also helping them to better understand those customers. By leveraging advanced analytics from HP Labs, the company's central research arm, as well as Vertica and Autonomy, both HP companies, for structured and unstructured data, the service also improves contact center performance and support clients' top-line growth.

CSC BIZCLOUD LAUNCHED IN CANADA...CSC announced the expansion of cloud services in Canada and availability of CSC BizCloud, the first on-premise private cloud billed as a service and ready for workloads in 10 weeks. CSC says BizCloud combines the privacy, security and control of a private cloud with the agility, convenience and commercial model of a public cloud. BizCloud accelerates the adoption of a private cloud by businesses and government agencies, eliminating lengthy capital acquisition cycles. Compared to do-it-yourself private clouds, where multiple components are acquired and then integrated, BizCloud is based on fully integrated VCE Vblock and comes with a service catalogue, chargeback methodology and automation to simplify management and orchestration.

Outsourcing Buzz Blog

IT Sourcing Transition Readiness: Plan Your Work. Work Your Plan...Getting organized to begin a transition with multiple towers is critical to your success and perhaps more importantly, to reducing transition management efforts. Some thoughts on setting up a transition management office (TMO) with an integrated project plan in mind Read more...

Bharti Airtel Limited, a telecommunications services provider with operations across Africa, has signed a five year partnership with Avaya, to provide contact center technology and managed services designed to increase the performance, reduce the costs and accelerate the transformation of Airtel's communications environment.